Golden State Farm Credit

Privacy Policy

Your privacy is important to us. We want you to know that we hold your financial and other personal information in strict confidence. Since 1972, Farm Credit Administration (“FCA”) regulations have forbidden the directors and employees of Farm Credit Institutions from disclosing personal borrower information to others without your consent. We do not sell or trade our customers’ personal information to marketing companies or information brokers. FCA rules allow us to disclose customer information to others only in these situations:

  • We may give it to another Farm Credit institution that you do business with.
  • We can be a credit reference for you with other lenders and provide information to a credit bureau or other consumer reporting agency.
  • We can provide information to certain types of legal or law enforcement proceedings.
  • FCA examiners may review loan files during regular examinations of our association.
  • If one of our employees applies to become a licensed real estate appraiser, we may give copies of real estate appraisal reports to the State agency that licenses appraisers when required. We will first remove as much personal information from the appraisal report as possible.

The Association also complies with all other applicable state and federal financial privacy laws. As a member/borrower of this institution, your privacy and the security of your personal information are vital to our continued ability to serve your ongoing credit needs.

Privacy of Information Obtained Through Our Website

When you visit our website, any information obtained from you will be subject to the same restrictions as set forth above. More particularly, this is how we handle information we learn about you from our website. The information that we receive depends on what you do when you visit our site.

If you visit our site to browse, read, or download information, we may collect personal information (your name, address, phone number and e-mail address) and additional information volunteered by you during the loan inquiry process to enable us to offer you the best products and services. We may also contact you with news about new products or services. Additionally, your e-mail address is collected when you submit any e-mail to us. Golden State Farm Credit limits the use and collection of all information to that is necessary to maintain and administer financial services, provide high quality service, and offer new products and services that may be of benefit to you. If for any reason, you would like to be removed from our distribution list, please contact us at Golden State Farm Credit, 3013 Ceres Avenue, Chico, CA 95973 or 530-895-8698.

Generally, we do not use cookies on this Web site. On occasion we send a session cookie to your computer that is returned only to our server. A session cookie is a small bit of text temporarily stored in your computer to facilitate the operation and access to some of our Web pages. This session cookie is deleted when you exit your browser. One session cookie not deleted when you exit your browser is zip code information that you may enter when checking weather-related information on this Website. We do not collect any personal information about you when you visit our Web site unless you give us that information. However, we do collect information about your Internet connection. When you visit our Web site we automatically collect and store the following information about you.

  • The name of the Internet domain you used to access the Internet (for example, “xcompany.com,” if you use a private Internet access account, or “yourschool.edu,” if you connect from a university’s domain).
  • The IP address of the Web site from which you linked directly to our Website (an IP address is a number automatically assigned to your computer when you surf the Web). · The date and time you access our site.
  • The browser you use.
  • The pages you visit.

This information does not identify you personally. For Web site security purposes and to ensure that this service remains available to all users, this computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the law.

Links to Other Websites

Links to third party websites from our Services are provided solely as a convenience to you. If you use these links, you will leave our Services and our Privacy Policy does not apply. Golden State Farm Credit does not endorse, sponsor, or otherwise have any control over the operation, or the contents of third-party websites accessed through our Services. Golden State Farm Credit is not responsible for, and assumes no liability associated with, the practices employed by third-party website owners. Your browsing and interaction on any other websites, including websites which have a link on the Golden State Farm Credit website, is subject to that third-party website’s own rules and policies, including without limitation the third-party’s privacy policy and terms of use. Please read over those rules and policies before proceeding.

Children's Online Privacy Protection Act

THE SERVICES OFFERED BY AND THROUGH THIS SITE ARE NOT INTENDED FOR USERS WHO ARE YOUNGER THAN THIRTEEN (13) YEARS OF AGE. Golden State Farm Credit does not knowingly collect, store or disclose publicly the data of children as described Children's Online Privacy Protection Act ("COPPA"). If we discover that we have inadvertently collected information from anyone younger than the age of thirteen (13), we will delete this information and/or take other necessary steps to ensure compliance with COPPA. If you have any questions, concerns or feedback regarding this privacy policy, what data we collect, or what we do with the data collected, please contact Golden State Farm Credit, 3013 Ceres Ave, Chico, CA 95973 or 530-895-8698. 

You can learn more about COPPA here: https://www.ftc.gov/legal-library/browse/rules/childrens-online-privacy-protection-rule-coppa

Updated March 21, 2023