TERMS AND CONDITIONS OF USE
By accessing and using the site you agree that your access and use are subject to the terms and conditions of use described herein and in compliance with all applicable state and federal laws. Every time you access or use this website, you agree that you are bound by, and accept in full, the following conditions:
PRIVACY POLICY
Visitors to the Golden State Farm Credit, ACA (“Farm Credit”) website remain anonymous. We collect no personal information from you when you visit our website unless you provide it to us. You do not have to give us personal information. Any information you give to us is treated confidentially and is not sold to third parties.
If you visit our site only to read or download information, we collect and store only the following information about you: the name of the domain from which you access the Internet (for example, x@company.com, if you are connecting from a private Internet access account); the date and time you access our site; the Internet address of the web -site from which you linked directly to our site. We use the information we collect to measure the number of visitors to the different sections of our site and to help us make our site more useful to visitors.
You may elect to provide us with personal information via E-mail or via online forms. This information is used internally, as appropriate, by Farm Credit, its agents, and employees in connection with your request. The information you provide to us is not sold to other organizations or disseminated to any third parties outside of Farm Credit, its agents and employees. However, we may be required to share the information you provide to us with government agencies enforcing the law including Farm Credit Association examiners and in compliance with court orders. If you are concerned about the security of the personal information you send to us via E-mail or online forms, you might want to send it via postal mail instead.
This Farm Credit website is not directed towards children. Farm Credit does not intend to collect personally identifiable information from children without permission from the child’s parent or guardian. If your child has submitted personal information and you would like to request that such information be removed, you may contact us, and we will use reasonable efforts to comply with your request. For website security purposes and to ensure that this service remains available to all users, this computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Some areas of our website may use a "cookie" temporarily stored in your computer’s memory to allow the web server to store preferences you set within the site, and to know if you have visited the site before. The information stored in the “cookie” is used only by our website when you return to display the information you have set.
Our privacy policy only addresses activities from our website. Other sites, including those to which we have provided links, may have their own policies, which we do not control, and thus are not addressed by our policy. You should familiarize yourself with the Privacy Policy and security practices of any linked website. Those are the policies and practices that will apply to your use of the linked website, and NOT our policy and practices.
USE OF WEBSITE
You may not, for any purpose, copy, modify, distribute, transmit, display, reproduce, or use any of the contents of this website without the prior written consent of Farm Credit, which consent maye withheld in Farm Credit’s sole discretion.
COPYRIGHT AND TRADEMARK
This website and all original text, logos, images and content are the property of Farm Credit and/or its strategic partners and are protected by copyright law. The name Golden State Farm Credit and other logos and marks included in this website are trademarks of Golden State Farm Credit and its strategic partners and may not be used or duplicated without Farm Credit’s consent which may be withheld in Farm Credit’s sole discretion.
INDEMNIFICATION
By using this website you are agreeing to indemnify and hold Farm Credit, is officers, directors, employees and agents harmless against any and all claims, losses, expenses, demands or liabilities, including attorney’s fees and costs incurred by Farm Credit in connection with any claim by a third party (including any intellectual property claim) arising out of (i) information you submit or transmit through this website or (ii) your use of this website in violation of these Terms and Conditions of Use or in violation of any applicable law. You further agree that you will cooperate fully in the defense of any such claims.
GOVERNING LAW
These Terms and Conditions of Use shall be governed by and construed in accordance with the laws of the State of California, without regard to the conflict of laws thereof, and the laws of the United States.
DISCLAIMER OF WARRANTY
This website is provided by Golden State Farm Credit on an “As Is” and “as available” basis. Golden State Farm Credit makes no representations or warranties of any kind, express or implied, as to the operation of this site or any linked site or the information, content, materials, or products included on this site or any linked site. You expressly agree that your use of this site or any linked site is at your sole risk. To the full extent permissible by applicable law, Golden State Farm Credit disclaims warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose or use. Golden State Farm Credit does not warrant that this site any or any linked site, or any linked site’s servers, or email sent from Golden State Farm Credit are free of viruses or other harmful components or that this site or any linked site, including the server or technology that makes them available are immune from hacker activity, electronic or non-electronic tampering, computer crime or theft.
Golden State Farm Credit assumes no risk or responsibility for your use of any of the content provided on site.
LIMITATION OF LIABILITY
Under no circumstances will Golden State Farm Credit or any of its employees, directors, officers, agents, vendors, suppliers, or representatives thereof be liable for any damages, including without limitation direct, indirect, special, punitive, incidental, consequential or exemplary damages, losses or expenses arising out of or in connection with this site or any linked site or use thereof or inability to use by any site or any linked site or use thereof or inability to use by any site or party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or linen or system failure, even if Gold State Farm Credit or representatives thereof, are advised of the possibility of such damages, losses or expenses.
If you are dissatisfied with the site or any content on this site, or with the conditions of use, your sole and exclusively remedy is to discontinue using the site. You acknowledge, by your use of this site, that your use is at your sole risk.
EFFECTIVE DATE
The Agreement and Conditions of Use were last modified in April 2019. We may revise this policy from time to time. If we decide to change our Conditions of Use Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Conditions of Use Policy.
QUESTIONS If you have questions regarding the above, please email your questions by using the Contact Form.
PRIVACY
You agree to abide by the terms of our Privacy Policy.
SECURITY SAFEGUARDS
Golden State Farm Credit is committed to the security of your personal and financial information. We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information. However, because the Internet is not a 100% secure environment, it is your responsibility to protect the security of your personal information on your own devices and social media sites.
Golden State Farm Credit believes that data security is a partnership. Tips for our customers to help keep personal information safe include:
- Keep your equipment and software updated and use anti-virus and anti-spyware software
- When you have completed your online session, be sure to log out and close the browser
- Be cautious when using public Wi-Fi networks, particular to your financial accounts or email accounts, as public Wi-Fi can easily be compromised and your information stolen.
- Use strong login credentials and passwords
- Remove all personal information from your mobile devices and portable drives when this information is no longer required for you to use your device
CISA CYBERSECURITY AWARENESS PROGRAM TOOLKIT
CISA is the operational lead for federal cybersecurity and the national coordinator for critical infrastructure security and resilience. The toolkit offers resource materials for many topics related to cybersecurity.
CISA Cybersecurity Awareness Program Toolkit
Some relevant topics include, but not limited to:
- Identity Theft and Internet Scams
- Mobile Banking and Payments
- Internet of Things
- Five Ways to Be Cyber Secure at Work
SITE SECURITY
You agree not to violate or attempt to violate the security of this web site.
DATA RETENTION
We may store information about you for as long as we have a legitimate business need for it.
FRAUD PREVENTION
The Golden State Farm Credit website should never be accessed from a link provided by a third party. It should be accessed directly by typing the site name or URL into the address bar of the web browser or by using a “bookmark” specifically created to access the Golden State Farm Credit website.
Golden State Farm Credit does not send email messages to request personal information such as account numbers, passwords, PIN numbers or other confidential information. Such requests are of a suspicious nature and should be reported immediately.>
Reporting Suspicious Activity, call 1-800834-8698 to report:
- Suspicious or unauthorized transactions on your account
- Suspicious activity with online banking
- Suspicious email received
Contact us immediately if you think your personal information or one of your Golden State Farm Credit accounts or services has been compromised. Have your account information and details about the suspected fraud available when you call.
VENUE
Disputes arising from the use of this web site shall be exclusively subject to the jurisdiction of any federal or state court in the State of California.
SEVERABILITY
To the extent any portion of the Agreement and the Conditions of Use are determined to be unenforceable by a court of competent jurisdiction, such portion will be modified by the court solely to the extent necessary to cause such portion to be enforceable, and the Agreement and Conditions of Use, as so modified, shall remain in full force and effect.
CHILDREN'S ONLINE PRIVACY PROTECTION ACT
THE SERVICES OFFERED BY AND THROUGH THIS SITE ARE NOT INTENDED FOR USERS WHO ARE YOUNGER THAN THIRTEEN (13) YEARS OF AGE. Golden State Farm Credit does not knowingly collect, store or disclose publicly the data of children as described Children's Online Privacy Protection Act ("COPPA"). If we discover that we have inadvertently collected information from anyone younger than the age of thirteen (13), we will delete this information and/or take other necessary steps to ensure compliance with COPPA. If you have any questions, concerns or feedback regarding this privacy policy, what data we collect, or what we do with the data collected, please contact Golden State Farm Credit, 3013 Ceres Ave, Chico, CA 95973 or 530-895-8698.
You can learn more about COPPA here: https://www.ftc.gov/legal-library/browse/rules/childrens-online-privacy-protection-rule-coppa
Updated October 1, 2023